Empower Your Digital Journey with Innovative Solutions
This is Westlinks Online

Westlinks One Platform

Westlinks Online, LLC offers an integrated platform known as the "Westlinks One Platform," providing comprehensive digital asset and infrastructure management for our customers. From cloud servers and domain names to SSL certificates and backups, our platform empowers customers with complete control over their digital assets. Billing is hassle-free, processed monthly with an à la carte approach, allowing customers the flexibility to choose precisely what they need. For larger customers, we offer support plans resembling DevOps maintenance, ensuring seamless operations.

Moreover, our platform connects customers with a growing network of Freelancers, enabling direct development support. Freelancers are paid from customer retainers, simplifying the payment process through our detailed task and contract management system.

Westlinks One Platform Key Features
  • Assets Management: Track a wide range of assets, including cloud servers, domain names, SSL certificates, physical assets, and more.
  • Freelancer Network: Connect with skilled Freelancers for development support, with payments managed through customer retainers.
  • Comprehensive Dashboards: Access dedicated dashboards for assets, Freelancer management, company statistics, billing, and more.
  • Flexible Services: Explore our pay-as-you-go Application Installation, DevOps, and Cloud Hosting solutions, all configured to your specifications.
  • Easy Billing: Manage financial matters effortlessly, from invoices and payment methods to pricing plans and subscriptions.
  • User-Friendly Settings: Customize your experience with profile settings, alerts, communication preferences, and more.
  • No Long-Term Contracts: Enjoy the freedom to discontinue services at any time, with no binding long-term commitments.

Introducing Westlinks Online's Suite of Custom Web Applications

In addition to the versatile Westlinks One Platform, which simplifies project management and collaboration, Westlinks Online offers a range of specialized web applications designed to address unique business needs. These applications are seamlessly hosted and managed by our team, ensuring that you can focus on what matters most to your organization.

Bobolink Bird Festival Manager

Enhance Bird Festival Experience
Enhance your bird festival experience with the Bobolink Bird Festival Companion App. Easily navigate pre-purchased trips, schedule additional outings, access Zendesk support, and connect with fellow attendees via the integrated blog.
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Bobolink Bird Festival Manager Key Features
  • Trip Management: Access a list of your purchased trips.
  • Order Tracking: Keep track of your purchases with the "My Orders" feature.
  • Available Trips: Discover and schedule additional trips.
  • Bird Observation: Maintain a list of birds observed during the festival.
  • Integrated Blog: Connect and socialize with fellow attendees.
  • Help Desk Integration: Seamless support through Zendesk integration.
  • Trip Check-Ins: Stay organized with trip check-ins.
  • Integrated Phone Line: Receive voicemail transcriptions and caller identification.

Westlinks Event Planning System (EPS)

Simplify Bird Festival Planning
The EPS empowers you to effortlessly organize bird festivals. Plan trips, manage leaders, coordinate transportation, and more, all within this comprehensive event planning system.
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Westlinks Event Planning System (EPS) Key Features
  • Categorization and Segmentation: Easily categorize and segment your events.
  • Venue Management: Assign event and meeting venues effortlessly.
  • Leaders and Presenters: Assign one or more leaders to each event.
  • Task Assignment: Efficiently assign tasks to team members.
  • Google Maps Integration: Seamlessly integrate maps for events and locations.
  • Product Management: Manage products for sale at your festival.
  • Communication Module: Facilitate email campaigns and surveys.
  • Comprehensive Reporting: Access numerous reports, including CSV exports.

Westlinks Phone

Efficient Virtual Phone System
Take control with our console-based virtual phone system. Seamlessly integrated with SuiteCRM (optional) and powered by Twilio, it enables inbound and outbound calls to your virtual phone number.
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Westlinks Phone Key Features
  • Console-Based Communication: Receive and make calls from various devices.
  • SMS Text Messaging: Enhance your communication capabilities.
  • Zendesk Integration: Access support tickets directly from the console dashboard.
  • Suite CRM Integration (optional): Synchronize accounts and contacts seamlessly.
  • Voicemail Transcripts: Conveniently read or listen to voicemail transcripts.
  • Extensive Logging: Access detailed logs for reference.
  • Visual Enhancement: Add images to accounts for visual identification.

Westlinks Helpline Manager

Streamline Call Routing for Efficient Support
Westlinks Helpline Manager offers a robust 24/7 scheduling solution, utilizing Twilio technology to facilitate seamless digital voice connections. Originally designed to cater to 12-step recovery help lines, this versatile tool is equally adaptable for any situation where automated call routing is essential.
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Westlinks Helpline Manager Key Features
  • Availability Management: Agents can easily specify their availability.
  • Advanced Scheduling: Create schedules weeks or months in advance.
  • Voicemail Transcription: Unanswered calls are transcribed and emailed to stakeholders.
  • Custom Greetings: Personalize greetings for a professional touch.
  • Simple IVR: Route calls efficiently, including specialized routing for specific scenarios.

Westlinks Convention Manager

Effortless Convention Planning and Execution
Westlinks Convention Manager empowers you to plan and execute 12 Step conventions of any size with precision. From registration sales to meeting and meal events, this comprehensive tool has you covered.
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Westlinks Convention Manager Key Features
  • Multiple Affiliations: Seamlessly manage multiple affiliations such as AA, Al-Anon, ACA, and more.
  • Custom Seating Assignments: Ensure attendees have a personalized experience.
  • Integrated Ecommerce: Efficiently handle payments with integrated Stripe support.
  • Custom Scheduling: Allow attendees to create custom schedules and receive SMS reminders.
  • Service Opportunities: Enable attendees to volunteer for service.
  • Extensive Admin Backend: Customize to meet your specific requirements.
  • Dynamic Content Creation: Easily create dynamic pages and menus.
  • Comprehensive Reporting: Gain valuable insights with extensive reporting capabilities.

Westlinks Helpline Manager

Efficient Call Routing for 24/7 Support
Westlinks Helpline Manager uses Twilio technology for seamless digital voice connections. Originally designed for 12-step recovery help lines, it's versatile for any situation requiring automated call routing.
  • Availability Management: Agents easily specify their availability.
  • Advanced Scheduling: Create schedules weeks or months in advance.
  • Voicemail Transcription: Unanswered calls transcribed and emailed.
  • Custom Greetings: Personalize greetings for a professional touch.
  • Simple IVR: Efficiently route calls, including specialized scenarios.
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  1. Flowchart Illustration: A visual representation of call routing, showcasing the efficiency and flow within the system.
  2. Calendar Graphic: An image of a calendar with dates marked, emphasizing the advanced scheduling feature.
  3. Voicemail Icon: An icon depicting voicemail, perhaps with a transcription symbol, representing the voicemail transcription feature.
  4. Interactive IVR Graphic: A simple diagram of an interactive voice response (IVR) system to visually convey the simplicity of call routing.

Choose the right plan for your needs

Westlinks is FREE to join and most members can maintain a FREE account. Our pricing plans apply primarily to limits on third party assets. Any assets purchased through us, such as servers, domain names and ssl certificates have no limits and are part of the FREE plan.
Monthly
Annual

FREE

$0 / month
$0 / annually
  • 10 Company Members
  • 5 Third Party Servers
  • 5 Third Party Domain Names
  • 5 Third Party SSL Certificates
  • 5 Twilio Phone Numbers
  • Set And Manage Permissions
  • On Demand Technical support
  • Developer support

BASIC

$19.99 / month
$199 / annually
  • 2 Hours Support
  • 20 Company Members
  • 10 Third Party Servers
  • 10 Third Party Domain Names
  • 10 Let's Encrypt SSL Certs
  • 10 Twilio Phone Numbers

ENTERPRISE

$495 / month
$4950 / annually
  • Unlimited Company Members
  • 40 Hours Support
  • Unlimited Third Party Servers
  • Unlimited Third Party Domain Names
  • Unlimited Let's Encrypt SSL Certs
  • Unlimited Twilio Phone Numbers
  • Set And Manage Permissions
  • Proactive Technical support
  • Developer support

How it Works

After adding your assets into the platform, our system keeps track of what you need to know and will keep you informed of every critical condition that occurs, whether it is performance related or an expiration. Your websites and other cloud based operations are finally under control and manageable.

Get in touch

Do you have a question about our company, products or services? Would you like a free demo? Please let us know by sending us a note here. Thanks so much for your interest!

Our support team is here to to provide members one on one help with any issue, question or concern that may come up on their accounts.

We would love to hear from you. Call us directly at:

Toll Free
+1 (855) 712-1800
NYC Area
+1 (929) 325-1800

Contact Us

Please email us at
info @westlinks.com
with any questions about our products and services.

Book a Call that Works for You

We invite you to book a Zoom or Google Meet product demo or meeting with us. Click Here

We look forward to working with you!

Help & Support

Your issue is our main priority. Our support team is here to help you and make sure our product is up to date.

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Sales

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Get Started Now!

We believe we have created a great set of features to help you manage your cloud assets. And our custom apps are built to provide solutions to everyday problems.