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Westlinks One Platform

Westlinks Online, LLC offers an integrated platform known as the "Westlinks One Platform," providing comprehensive digital asset and infrastructure management for our customers. From cloud servers and domain names to SSL certificates and backups, our platform empowers customers with complete control over their digital assets. Billing is hassle-free, processed monthly with an à la carte approach, allowing customers the flexibility to choose precisely what they need. For larger customers, we offer support plans resembling DevOps maintenance, ensuring seamless operations

Moreover, our platform connects customers with a growing network of Freelancers, enabling direct development support. Freelancers are paid from customer retainers, simplifying the payment process through our detailed task and contract management system.

Westlinks One Platform Key Features

  • Asset Management: Monitor diverse assets like servers, domains, SSL certificates, and physical items.
  • Freelancer Network: Connect with skilled freelancers for development, managed via customer retainers.
  • Comprehensive Dashboards: Access dedicated dashboards for assets, freelancers, company stats, billing, etc.
  • Flexible Services: Use pay-as-you-go options for App Installation, DevOps, and Cloud Hosting.
  • Easy Billing: Manage invoices, payments, pricing plans, and subscriptions effortlessly.
  • User-Friendly Settings: Customize profiles, alerts, and communication preferences.
  • No Long-Term Contracts: No binding commitments; discontinue services anytime.

Introducing Westlinks Online's Suite of Custom Web Applications

In addition to the versatile Westlinks One Platform, which simplifies project management and collaboration, Westlinks Online offers a range of specialized web applications designed to address unique business needs. These applications are seamlessly hosted and managed by our team, ensuring that you can focus on what matters most to your organization.

Check them out!

Westlinks Bird Festival Manager (Bobolink)

Enhance Bird Festival Experience

Enhance your bird festival experience with the Bobolink Bird Festival Companion App. Easily navigate pre-purchased trips, schedule additional outings, access Zendesk support, and connect with fellow attendees via the integrated blog.

Bird Festival Manager (Bobolink) Key Features

  • Trip Management: Access a list of your purchased trips.
  • Order Tracking: Keep track of your purchases with the "My Orders" feature.
  • Available Trips: Discover and schedule additional trips.
  • Bird Observation: Maintain a list of birds observed during the festival.
  • Integrated Blog: Connect and socialize with fellow attendees.
  • Help Desk Integration: Seamless support through Zendesk integration.
  • Trip Check-Ins: Stay organized with trip check-ins.
  • Integrated Phone Line: Receive voicemail transcriptions and caller identification.

Westlinks Event Planning System (EPS)

Simplify Bird Festival Planning

The EPS empowers you to effortlessly organize bird festivals. Plan trips, manage leaders, coordinate transportation, and more, all within this comprehensive event planning system.

Westlinks Event Planning System (EPS) Key Features

  • Categorization and Segmentation: Easily categorize and segment your events.
  • Venue Management: Assign event and meeting venues effortlessly.
  • Leaders and Presenters: Assign one or more leaders to each event.
  • Task Assignment: Efficiently assign tasks to team members.
  • Google Maps Integration: Seamlessly integrate maps for events and locations.
  • Product Management: Manage products for sale at your festival.
  • Communication Module: Facilitate email campaigns and surveys.
  • Comprehensive Reporting: Access numerous reports, including CSV exports.

Westlinks Console

Efficient Virtual Phone System

Take control with our console-based virtual phone system. Seamlessly integrated with SuiteCRM (optional) and powered by Twilio, it enables inbound and outbound calls to your virtual phone number.

Westlinks Console Key Features

  • Console-Based Communication: Receive and make calls from various devices.
  • SMS Text Messaging: Enhance your communication capabilities.
  • Zendesk Integration: Access support tickets directly from the console dashboard.
  • Suite CRM Integration (optional): Synchronize accounts and contacts seamlessly.
  • Voicemail Transcripts: Conveniently read or listen to voicemail transcripts.
  • Extensive Logging: Access detailed logs for reference.
  • Visual Enhancement: Add images to accounts for visual identification.

Westlinks Helpline Manager

Streamline Call Routing for Efficient Support

Westlinks Helpline Manager offers a robust 24/7 scheduling solution, utilizing Twilio technology to facilitate seamless digital voice connections. Originally designed to cater to 12-step recovery help lines, this versatile tool is equally adaptable for any situation where automated call routing is essential.

Westlinks Helpline Manager Key Features

  • Availability Management: Agents can easily specify their availability.
  • Advanced Scheduling: Create schedules weeks or months in advance.
  • Voicemail Transcription: Unanswered calls are transcribed and emailed to stakeholders.
  • Custom Greetings: Personalize greetings for a professional touch.
  • Simple IVR: Route calls efficiently, including specialized routing for specific scenarios.

Westlinks Convention Manager

Effortless Convention Planning and Execution

Westlinks Convention Manager empowers you to plan and execute 12 Step conventions of any size with precision. From registration sales to meeting and meal events, this comprehensive tool has you covered.

Westlinks Convention Manager Key Features

  • Multiple Affiliations: Seamlessly manage multiple affiliations such as AA, Al-Anon, ACA, and more.
  • Custom Seating Assignments: Ensure attendees have a personalized experience.
  • Integrated Ecommerce: Efficiently handle payments with integrated Stripe support.
  • Custom Scheduling: Allow attendees to create custom schedules and receive SMS reminders.
  • Service Opportunities: Enable attendees to volunteer for service.
  • Extensive Admin Backend: Customize to meet your specific requirements.
  • Dynamic Content Creation: Easily create dynamic pages and menus.
  • Comprehensive Reporting: Gain valuable insights with extensive reporting capabilities.

Pricing Plans

Choose the right plan for your needs

Westlinks is FREE to join and most members can maintain a FREE account. Our pricing plans apply primarily to limits on third party assets. Any assets purchased through us, such as servers, domain names and ssl certificates have no limits and are part of the FREE plan.
Monthly
Annual

FREE

$0 / month
$0 / annually
  • Support (Charged per hour)
  • 10 Company Members
  • 1 Westlinks Application
  • 1 Third Party Server
  • 1 Third Party Domain Name
  • 1 Let's Encrypt SSL Certificate
  • 1 Twilio Phone Numbers

BASIC

$19.99 / month
$199 / annually
  • 2 Hours Support
  • 20 Company Members
  • 5 Westlinks Applications
  • 5 Third Party Servers
  • 5 Third Party Domain Names
  • 5 Let's Encrypt SSL Certs
  • 5 Twilio Phone Numbers

ENTERPRISE

$495 / month
$4950 / annually
  • 20 Hours Support
  • Unlimited Company Members
  • Unlimited Westlinks Applications
  • Unlimited Third Party Servers
  • Unlimited Third Party Domain Names
  • Unlimited Let's Encrypt SSL Certs
  • Unlimited Twilio Phone Numbers