November 1, 2017, New York -- Thanks for subscribing to our newsletter. This is the second edition and we are excited to have you on board!
Welcome to November! We hope you are doing well as we head into late Fall, where around here the air is getting cooler and the nights longer. We've got a lot to talk about so let's get started!
Before we get to November, we are happy to report that we have accomplished most of what we had planned for October. Here's the rundown...
Profiles is now part of the new Settings section and is where all the action is this month. When you place orders, your credit card and billing address info will be managed from this section.
Joomla!, a popular open source community-driven CMS application fits nicely alongside our existing product offerings of Drupal and Concrete5. Joomla's large, active and dedicated community is a major force behind the platform. Joomla comes in as more configurable than Concrete5 and a much shorter learning curve than Drupal. We invite you to give it a try soon.
Like the rest of our CMS platforms we have a bare-bones Joomla demo site running so you can see it in action. Check it out at http://joomla.westlinks.net.
Discounts allow users to add a coupon code to their shopping cart and get either a percentage or fixed amount taken off their price. This is now working and as an example, we are happy to provide you with a promotional demo discount of 10% off of any app installation. Just enter 'NovemberNL' in your shopping cart to get the discount.
We began this project in October and due to its complexity it is continuing in November. It is worth the time to get it done right. Here's a recap of what CIM is:
Customer Information Manager (CIM) is a part of Authorize.net who is our existing credit card processor. Integrating CIM will allow us to provide more flexible billing. Currently we use Automated Recurring Billing (ARB) which is fine for a single subscription but we expect there to be many cases where customers will add/remove features to their accounts and will want only an adjusted single bill per month rather than a new charge for each feature. This is similar to your cellphone or cable bills where changes in service continue to be reflected on your monthly bill.
Additionally you will be able to maintain the "credit card on file" in your account eliminating the need to re-enter your billing information repeatedly. Note that all user information is securely managed by Authorize.net, not us. This is a high priority project.
Enom is the domain name registrar service we use to provide in-app domain name registration directly to our customers. The current state of the integration allows for these features:
The above features are useful but there is a lot more that can and should be made available to our users. Moving forward, we will be adding the following additional features:
These are not trivial additions but will add much more value to the Westlinks Online platform. Please note that all of these services are available to you now via customer support. We are happy to facilitate any adjustments to your domain name that you may need. Just ask!
Our support form has been removed from the homepage due to abuse from out of control spambots.
But rest assured that logged in members have full access to our helpdesk. Westlinks is devoted to providing awesome support that you can count on
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