Westlinks Online provides a platform which allows Clients to hire Freelancers to execute tasks for a fee. All amounts are in US currency.
A Client is a registered Westlinks Online user who hires a Freelancer to perform predefined tasks for a fee.
A Freelancer is a registered Westlinks Online user who performs tasks for a fee.
A registered user of Westlinks Online can be either a Client or a Freelancer or both.
A typical workflow goes like this:
A temporary hold may be imposed on retainer deposits paid by credit card until the transaction has completed, usually 24-48 hours. Retainer deposits paid via ACH/eCheck are subject up to a 7 day delay. This hold is lifted on Clients who have an established history of reliability with Westlinks Online. A small processing fee is charged for retainer deposits and Freelancer payouts. The amount charged is typically 15%.
All U.S. based Freelancers are required to submit and maintain up to date Form W-9 tax information. Non-US Freelancers must simply state that they are not a US citizen.
The Client is responsible for selecting (hiring) the Freelancer after assessing their eligibility based on claimed skill proficiencies and one on one interviews. Freelancers are not vetted by Westlinks Online and thus cannot be held liable in the event of any shortcomings or negigence on the part of a Freelancer.
The Freelancer is responsible for agreeing to a contract with a Client and should only do so when they fully understand the scope of the task. If the Freelancer is unable to execute the task as requested by the Client, they are not guaranteed payment. Payment from a Client to a Freelancer is only payable when the Client has approved the work.
Westlinks Online is not responsible for any Client/Freelancer disputes. Any disagreements must be resolved between the two parties. As stated in the Payment Policy, refunds will not be granted for any purchase to which the customer has agreed to this policy. In the event of a dispute or misunderstanding, we will do whatever is possible to remedy the situaion through offering alternative services to compensate accordingly.
Our support form has been removed from the homepage due to abuse from out of control spambots.
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